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Who Me Too'd this topic

Cant sync local files to my phone

 

Plan

Premium

Country

Canada

Device

Huawei p30 lite

Operating System

EMUI 10.0

My Question or Issue

My local files that I have on my computer (Windows10) used to work fine and always sync to my phone but now they don't I have done clean installs on both devices and changed the download folder on my desktop. Whenever I try to sync I always get a white exclamation mark I have not changed any settings on my phone or computer so I assume a spotify update changed something please help.

Who Me Too'd this topic