Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Local music files: Song Couldn't be Downloaded

Plan: Premium Mini

Country: India

Device: Tested on Motorola One Power (Android 10), Samsung M21 (Android 11) 

Operating System: Tested with Windows, Mac and Ubuntu

 

My Question or Issue

I have added local MP3 files to Spotify app in my computer (legal files: I make songs as a hobby. I also tried syncing the royalty free MP3s from YouTube studio)

I want listen to sync these songs in my Android device. The Spotify playlist that I create with my Computer is readily shown on my mobile device. But inside the playlist, all the songs are greyed out. If I try to play it, the progress bar starts at the bottom, but it crashes. If I try to download the song, I get a message "Couldn't download song".

I did try looking at previously provided help, but didn't work for me 

Who Me Too'd this topic