Plan

Premium

Country

United States

Device

iPhone 8 and Acer Aspire

Operating System

iOS 15.2 and Windows 11 Home

My Question or Issue

All of my local files are playable on my computer, but when I sync them to my phone they do appear, but are unplayable. They are not greyed out, like I've seen happen to other people. The files show up as if you could click on them, but will not play when clicked. They pop up on the bottom mini player for a split second but then disappear. I've noticed that this only happens to newer files. Files that I've had for months still work, but ones after a certain date do not. I've tried redownloading the mp3's from different sources entirely but no luck. Removing and readding them to playlists does not work, neither does removing the source folder from local file settings and readding it. I even have the files physically downloaded on my phone via Dropbox, but still no luck.

If there's any more important information that should be added, please let me know.

(Side note: it's not a problem with Windows 11, as the problem has been occurring since before I upgraded. It could be related to iOS 15, but I haven't seen anyone with similar issues.)

In the screenshot attached (not the video), there are more songs in the playlist after the ones at the bottom, but they do not show up on mobile. Un-downloading and redownloading will only get some of the songs added after August 6 to appear.