Plan

Free/Premium

Country

USA

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue:

Across all devices (Android, PC, and Macbook), once the screen goes off, the current song will play out, then Spotify stops.  I've searched the archives here and followed recommendations including: logged out from all devices and disconnected all apps, uninstalled everywhere and did a clean reinstall on my Android, turned off the Music FaceWidget, removed Spotify from sleeping apps, did all the battery stuff and rebooted, to no avail. 

I then logged in on my Android with someone else's account and the problem didn't exist anymore; music played continuously even with the screen off.  I logged back into my account, checked all my in-app settings, and they're also set correctly.  But the problem persists when logged in to my account. 

What's the next step to fix this so I can listen at the gym without stopping every 4 minutes to restart Spotify?