Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello there,
I've been using the Spotify iPhone app for about 2 months now. It worked like a dream for the first month and a half but now it's barely usable, in my opinion. When I start the app up and play a song, the app will not automatically play the next track, no matter if shuffle is on or off. I've tried researching the issue before making a post so I'm certain this is not the issue where the next track is not automatically played when you're playing a track from Search (a setting that developers apparently purposely put in--which has its merits). My app is not playing the next track no matter if it's from the Search screen, one of my playlists, or one of my friends' playlists.
I've uninstalled/reinstalled, rebooted my phone, checked all the settings (to my knowledge) and still have not come up with a solution. I am currently running iOS 5.1 on my iPhone. Am I crazy? Spotify is a great product but not being able to use the mobile app is really pushing me to cancel my subscription.
Thanks,
Eric
P.S. Obviously a reply with a solution would be ideal but any reply from a moderator would be great. Even one that just says "We've logged the issue and are looking into it." At least it will give me hope for the future .
Solved! Go to Solution.