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Who Me Too'd this topic

[Mobile][Podcasts] Video playback fails

When I have JRE video podcasts saved and downloaded on mobile, I often have my phone to sleep and in my pocket where I’m not actually watching the video portion - only listening to audio. However, then the podcast automatically stops and when I go into the Spotify app, an error message pops up that the “video playback failed” and the episode download is automatically removed and isn’t available. This needs to be fixed if the episode is downloaded… the podcast shouldn’t fail if it’s downloaded 

Who Me Too'd this topic