Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Canada
Device
iPhone 12 Mini
Operating System
iOS 15.3, Spotify 8.6.99.1454
My Question or Issue
The Spotify app stops playing to AirPlay devices on the same network for an unclear reason. When the phone is restarted, Spotify will play on AirPlay devices for an indeterminate amount of time, but then goes back to being unable to play until the phone is again restarted.
When using the devices menu, I can select the AirPlay device I want to use — the device even seems to acknowledge that something is attempting to play on it (e.g., the light on top of a HomePod Mini illuminates) but no sound comes out and there is no option to adjust the volume from the AirPlay devices list.
I have confirmed that other apps are able to AirPlay from my phone to these devices, and that other iOS and macOS devices are able to AirPlay as well. The issue seems exclusive to the Spotify app on my phone.