Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Google assistant on Sonos fails to play spotify music

Plan: Family

Country: Sweden

Device: Sonos Arc

 

Hi.

 

I am using the google assistent on Sonos Arc home theatre system and I can through voice command control everything around music playing (next song, volume control) EXCEPT to START playing music on spotify.

 

When I issue the command "hey google, start dire straits on spotify"

 

The google assistent on Sonos Arc kindly answers "Sure, playing the list "this is dire straits" on spotify....i am sorry, it seems like playing isn't configured on this media delivery system".

 

I don't understand why it doesn't work. Everything is configured / authorized everywhere however, i noticed that in spotify app on my iphone 12 the only voice control service listed there seems to be Alexa.

 

One thing I was wondering if this issue has got something to do with the fact that I have the Spotify Family account (which includes 6 Spotify Premium accounts).

 

Could it be that simple? That support for Spotify Family isn't added?

Your help is appreciated.

 

// Patrik

 

Who Me Too'd this topic