Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
First of all, yes I know there are threads like this but I've tried the solutions and nothing worked.
Installed the app on new phone, everything is super slow, just like on my old phone. I tried everything I've seen on other threads. Reinstalling, deleting cache, removing external sd card, disabling battery saver, restarting phone, nothing worked. Just want to listen to an audiobook before sleeping, but now I wasted an hour trying to get the app to load anything. I mean I could let it load for 10 minutes and it would probably be there, but ffs that can't be the only way. As stated, I had the problem on my old phone, which had very little storage space and was already 5 years old, so I thought that was the reason. But now the issue is back. On pc everything works fine. Just the mobile app is slow af
Plan
Premium
Country
Germany
Device
Samsung A12
Operating System
Android