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Who Me Too'd this topic

Android app no song displays as playing, but it is playing.

Hello! This has been an issue for over a year - Music plays from the app, but no song is displayed as playing. This causes multiple issues, because I can not skip nor pause a song. In addition, the music won't stop if I disconnect from bluetooth. I am running a Galaxy A51 with Android 11, and it is connected to my Galaxy Watch Active2.

 

Music will also pause completely randomly without being able to just hit play on my earbuds, requiring me to open the app and play a song to continue listening. 

 

Also, I have tried re-installing the app, logging in and out, restarting my phone...

Who Me Too'd this topic