Plan

Premium

Country

US

Device

Moto g Stylus 5G

Operating System

Android 11

Ever since the my phone updated to Spotify 8.7.24.1111, any time I'm listening to music and switch apps - to check new emails in Gmail, for example - Spotify stops playing. I believe it's either crashing or force closing because when I re-open it I get the Spotify splash screen and the song wants to restart from the beginning.

However, this is the best case scenario. Sometimes when I reopen Spotify the "Now Playing" bar is completely unresponsive and I get "No Internet Connection Available" messages, even though it's a song I've downloaded for offline listening and no other apps are complaining about being offline. In this case, I have to force close Spotify and it usually will start working again.

In some cases, though, restarting Spotify doesn't work - the Now Playing bar won't accept any taps at all, and I'll have to reboot the phone to get Spotify working again, which is annoying AF.