Plan

Spotify Premium

Country

Canada

Device

Samsung Galaxy A50

Operating System

Android 11

Spotify Version

8.7.44.968

My Question or Issue

This happened right after a phone update and spotify update. Spotify does not work at all with my SD card. All my playlists and downloaded playlists disappear and streaming music doesn't work. when i remove my SD card or change storage device, it works like normal and my playlists come back, but i want to download my music on my SD card since i don't have enough internal storage. My SD card has way more than a gigabyte of storage left on it. Also when i try to make spotify switch back to my SD card as the main storage device, i get a notification that says "We couldn't move your data" and that there might be a problem with my SD card. It also says to check my permissions even though i allowed everything.

Solutions I've tried:

- multiple clean reinstallations

- resetting phone multiple times

- removing and reinserting SD card

- using a different SD card

- allowing all permissions for the spotify app