Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Problems with shuffle and repeat

 

 

Premium

Hong Kong

 

Device

IPhone 13

Operating System

iOS

 

My Question or Issue

I keep having issues with the shuffle and repeat. 

 

This problem started a couple of days ago but now it's really getting on my nerves. My device keeps automatically turning on the shuffle button even though I never use it. It usually happens whenever I click onto a playlist and then start playing a song. On top of that, my repeat button automatically turns off whever I click a song. It doesnt matter if it's in a playlist or not, it just switches off after clicking a song. Please help!!

Who Me Too'd this topic