Plan

Premium

Country

United States

Device

iPhone SE, generic Dell laptop

Operating System

iOS 15.6.1, Windows 10

My Question or Issue

I have a 50 songs in my "Downloads" folder on my laptop.

I've located them with Spotify on desktop and they show up in "Local Files" in my library.

I've added them to a playlist and clicked the "Download" button.

All of these songs show up on my iPhone, but they are all grayed out.

When I try to click the "Play" button, this pop up comes up.

The "Learn more" button provides the steps shown below.

Both devices are on the same network. The iPhone is on the latest iOS version available. Settings > Apps > Spotify > Local network is switched ON.

What I've already tried includes:

- Turned on "Local Files" on both devices

- Tried playing with Offline Mode on both devices

- Attempted to play songs on a different laptop unsuccessfully.

- Waiting for the songs to download

- Switching networks to a hot spot for my computer/phone

- Uninstalling, reinstalling Spotify on both devices (clean install per https://support.spotify.com/us/article/reinstall-spotify/)

I've run out of ideas and I've seen that others here have the same issue that I do. It's like the cloud download feature isn't working at all; the songs are only playable from the desktop with the songs installed locally. Any help would be appreciated tremendously.