Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Device
iPhone
Operating System
iOS 16
My Question or Issue
Is it possible to disable volume syncing between devices?
The iOS Spotify app hijacks the volume control and set the volume to 100% when I am listening on desktop and I open the app on my phone.
If I’m playing something in the background on my phone, Spotify still sets the volume to 100% on my phone. Who thought this is a good idea?
The “Devices Lock Screen” setting under “Settings > Devices” does not help because it only disables volume syncing outside of the app.
It’s only a matter of time until someone gets hearing damage because of this bug.
Scenario:
Please let me know if there’s a way to disable it completely. This is a legitimate health hazard.