Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7.
I thought it was at first related to the new iOS update, but since the same problem shows up with my computer..
It just says connecting for like forever. And when it finally "connects" nothing really happens. All my playlists are gone for some reason, and when I try to play a song the picture of the album shows up, but it doesn't start playing.
I have tried all the suggestions spotify provided, like reinstalling, checking the settings, etc.. and my subscription is running, I checked that as well.
So now I don't know what more I can do, I guess this is a problem from spotifys end? Any help would be nice.. and I am sorry for my bad english, =( not my native language. (Yeah silly excuse)