Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium Family
Country
United States
Device
Samsung Galaxy Note20 Ultra
Operating System
Android 13
App Version
8.7.90.544
My Question or Issue
When I play an album sequentially (shuffle is off) with crossfade activated, the crossfade activates regardless. Historically, crossfade only activated for non-sequential tracks (where "sequential tracks" is defined as tracks which follow one another within their respective album). Typically, this is the case when playing a playlist (shuffle on/off) or an album with shuffle enabled.
Steps to Reproduce:
Expected Behavior: