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Who Me Too'd this topic

Audio stuck in mono

Plan

Premium

Country

Indonesia 

Device

(Oppo A15)

Operating System

(Android 10)

 

My Question or Issue

My Spotify audio output seems to be stuck in mono. I tried playing stereo test tracks and it's in mono even though I've turned it off in the settings.

At first I thought my phone was the problem. But I just tested it using YouTube and it's stereo. I've tried deleting the data but it's still stuck in mono. What do I do?

Who Me Too'd this topic