Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Family
Country
USA
Device
Samsung Galaxy Note 10+
Operating System
Android 12
My Question or Issue
For months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I have to close Waze and then exit the popup on the Spotify screen before using Spotify.
I have tried clearing cache and removing permissions in Spotify, which didn't work. Then I went to my online Spotify account to remove Waze permission completely, which worked, but as soon as I connected to Waze in Spotify navigation, I had the same issue! This is infuriating! Please help!