Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free/Premium
Country
Poland
Device
iPhone 12 mini
Operating System
iOS
My Question or Issue
Can we have option in setting to turn off volume synchronization between mobile app and other Spotify apps opened in other devices?
I fount it very unpleasant - I’m often listening music from my ps4 from speakers and controlling it via mobile app cause it is more convenient. At the same time when I’m trying to use my phone and watch stuff in internet/ Facebook/ Instagram etc I’m getting blasted by 100% volume, and when I’m lowering down volume to not lost my hearing I’m also lovering volume on ps4 and cannot listen to music. In general using mobile app to control other app and using phone at the same time is impossible. I know I can close Spotify app on phone, but it is not a convenient solution. So volume synchronization should be an option.