Plan

Free

Country

India

Device

(iPhone XR)

Operating System

(iOS 16.6)

My Question or Issue

I have been using Spotify in my iPhone XR as well as other devices with same account. And there is a problem from a long time that is not encountered in other devices.

These are the few changes that i have encountered in my App in iPhone :

• i cannot change the time of the current song playing like i cannot change the current song from 2:25 to 1:45 or go forward i have to listen to complete song as a whole I cannot hear the phrase of a song as i wish

• i cannot see queue of the songs that are about to play or change it’s order 
• i cannot skip more than 6 songs in an hour when I uninstall and reinstall the app it resolves for few hours or days but then again it keeps happening 
• i cannot replay the previous song, the button is not working it is like it has been disabled.

And all these issues are not encountered in other devices or when I contacted the customer care and they gave test account to login.. on this device there was no issue with the test account it became normal. Or there is no issue with the same account in other device i.e. my iPad. Kindly resolve this issue. It is very difficult for me to continue with so limited features.