Plan

Premium

Country

Portugal

Device

Samsung A53

Operating System

Android

My Question or Issue

I have had this issue for a while now, at first I thought it would solve itself, maybe it was a bug, or maybe I needed to update the app or something, but none of that was the case. 

The audio quality settings are greyed-out, as well as the canvas settings. I already reinstalled the app, I deleted the cache, I made a clean reinstall.

tried it on my sister's device and it lets her change the settings, but there is no way my device is the issue because it used to work perfectly fine a few months ago (I also updated the software to see if maybe that was the issue, but it didn't help either)

I do not care about the canvas setting that much, but the quality one is annoying cause I do want to listen to my music in the highest quality even when i'm using mobile data, but it automatically changed itself to low and i cannot change it back, please help 😞