Plan

Premium

Country

South Africa

Device

Samsung Galaxy Z Fold 4

Operating System

Android 13

Spotify Version

8.8.74.652

My Question or Issue

Recently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have checked that Spotify has unrestricted battery usage, unrestricted data usage on Wi-Fi, and have also tried clearing out the cache and re-installing the application. I have also played music on my phone whilst downloading to keep the application active. None of this seems to have resolved the issue.

I start the download of a playlist (or an existing playlist updates), and I notice that the download will download a few songs, and then just get stuck there for tens of minutes, then maybe download another song or two, get stuck, repeat. Or just not continue at all, at which point you have to kill and re-open the application and hope it will progress.

I also don't believe this is related to my internet connection, as other applications stream / download content on my phone without an issue.