Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

"This track isn't available on your device" for some local files

Plan

Premium

Country

US

Device

Asus Zenfone 9

Operating System

Android 13

 

My Question or Issue

I have a playlist with several hundred tracks unavailable on spotify. These local tracks are available on my PC and I can play them with no issue. Several years ago I followed a Spotify guide that's no longer available to have these available on my phone (Create a playlist on the PC, connect to the same network on both devices, and then download the playlist on my phone). 

Recently I've had an issue where some of these songs are unavailable, despite others working perfectly. Sometimes even on the same album, some will work and some won't. You can see in the attached screenshots that some of the songs work and some don't. All files are mp3s.

Steps tried:

Clean install

Redownloading while on the same network

The problem persists with the same tracks not working

Who Me Too'd this topic