Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Updated to 8.8.82, updated to iOS 17.1 and still have the exact same issues as addressed in this thread. The app is 99% unusable: crashes midway through every song, doesn't load playlists, freezes constantly. I'm on an iPhone 13, Premium plan, USA. Never had issues like this before.
I see the comments on that thread saying its fixed and I'm starting to feel like this isn't going away. It's been about a month since I've been able to use the app properly.