Description
When I play a playlist on my Android, usually a few songs will play normally and then suddenly the music will stop (usually when starting a new song, but rarely also in the middle of a song). This happens no matter if I'm in offline mode or not, but I'm only playing playlists that I have downloaded to the phone, not streaming ones (haven't tried it with streaming ones over WiFi).
Sometimes the app will still be open, showing the play button but no song selected, the time bar displaying 0.01 at the far right, sometimes the app will crash altogether, sometimes I get an error message ("Ungültiger Pfad" which is German for "invalid path" or "path not found").
Especially annoying when driving, by the way.
What are the steps you took to get to the error/issue?
1. I open Spotify on Android
2. I select a downloaded playlist
3. I click "Shuffle & Play"
4. I wait. 🙂
What I expected to happen
The playlist plays through
Did you restart your device when troubleshooting in section B?
Yes
Did you read the connection troubleshooting tips?
Yes, also cleared data, deleted path, re-installed and re-downloaded playlist in different quality already.
Your device
HTC One (32 GB)
Device’s Operating System
4.3 with Sense 5.5 (also happened on 4.2.2)
What type of account do you have?
Premium
Space left on your device
14 GB
Space left on your SD card (if applicable)
n/a (internal memory only)
Space left on your External SD card (if applicable)
n/a
Is your device rooted?
yes
Are you using a custom ROM, if so which one, exactly?
no
Did you set your external SD card as storage location?
no
Did you manually install an older version before installing the latest version from the Play Store?
no
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
n/a
If you said "No", when does the issue not occur?
n/a
My mobile Spotify version
0.7.2.402-g40e8dcb4
My desktop Spotify version (if applicable)
n/a
My mobile provider and country
T-Mobile Germany
My username
andischatz
Do you have a Spotify (non-Facebook) login?
no
Are you logging in with Facebook or with your Spotify login details?
Facebook login
Do you have any screenshots you can attach to more clearly explain your issue?
no
