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Who Me Too'd this topic

Android app with large amount of downloaded content is slow and crashing

Plan

Premium Duo

Country

USA

Device

Pixel 7 Pro

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have observed that, the more media I have downloaded in Spotify for offline play, the slower the app gets at launch and search. As of today, at 58.25 gb stored, the app won't open. Similar to https://community.spotify.com/t5/Android/Android-app-crash-at-startup/m-p/4503685?search-action-id=3... it opens to a black screen for a few seconds, then crashes. 

 

I use Google Fi for our data so I pay for the data we use. I want to use offline mode to reduce our monthly bill, but using Spotify with a downloaded library is a terrible experience.

Who Me Too'd this topic