Plan

Premium

Country

UK

Device

iPhone 14 & MacBook Pro 2019

Operating System

(iOS 17)

My Question or Issue

I have read many articles about echo devices disappearing from Spotify's device list but none of the solutions have helped.

My Echo won't appear in my device list anymore on both my phone and my laptop. I have done pretty much everything I can do but to no avail - clearing my Spotify cache and deleting the app, restarting my phone, laptop, and Echo, unlinking the service and linking it, checking that local network is toggled on on Spotify settings etc!

I have no idea why this is happening, on my device list I can see my flatmate's Google device and my Xbox, but not my Echo. If I ask her to play Spotify, she starts to play the last song that I played when I was connected via Spotify. 

Any help is greatly appreciated!

Edit: I have just discovered that even on my MacBook, when I play music from my phone, it does not appear on my MacBook - it allows me to play a completely different song simultaneously on my laptop and my phone from the same account.