Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify won't connect to Xbox Series X

Hi.

 

I'm a premium user in the US, using my iPhone to connect to an Xbox Series X. 

 

This afternoon, while I was playing games and listening to Spotify in the background, the app disconnected from the Xbox.  When I've tried to reconnect, the Xbox app goes to the "Who's listening" panel, then to a recommended playlists panel, then back and forth between these two--all the while never connecting to the iPhone.  I have tried restarting both the iPhone and the console, and uninstalling and reinstalling the Xbox app. 

Spotify Connect is notoriously janky, I know--but this is the first time in 5 years I've seen this particular problem.  I'd appreciate any advice.

 

Who Me Too'd this topic