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Who Me Too'd this topic

Spotify will not open after the January 31, 2024 update.

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after reinstalling, it did the same thing. I suspect there was an issue with the update as I have tried all the troubleshooting suggestions without success. Please fix this issue soon.

Plan

Premium

Country

United States

Device

Samsung Galaxy S8+

Operating System

Android 9

 

My Question or Issue

The app is completely useless after the 8.9.10.616 update, released on January, 31st, 2024.

Who Me Too'd this topic