Plan

Premium

Country

Australia 

Device

IPhone 12

Operating System

17.3.1

My Question or Issue

Recent bug seems to have appeared when playing audio on Spotify via apple car play. Audio will randomly pause and the user will  be unable to resume/play the audio. The UI will either display as ’playing’ with no audio or time progress appearing or it will not allow you to play.

The only fix is to open the mobile device, terminate the Spotify app and reopen it on the mobile device.

I have tried to understand the trigger of the bug but I am unsure, it appears to happen randomly. 

I have checked mobile connection in all instances and 5G/4G is available. All other applications do not encounter this issue.