Plan

Premium student

Country

South Africa

Device

Hisense E50(RAM 4GB, ROM 64GB)

Operating System

Android 11

My Question or Issue

Hi community. hope you guys are doing well.

I am here for help because this is an ongoing issues since end of February. Whenever i want to play my music from the liked songs playlists, it takes a very long time for the song to play. i didn't have this much problem(i do have sometimes), but since the end of February, this problem is happening every time, meaning consistently.

this issue is seriously irritating me. my data is currently on my 32GB SD card.

i tried to clear cache, data, reinstalling, clean reinstall, restarting the device, moving it to my internal storage, using a different SD card(which is also 32GB), and resetting my device to factory (this was my last resort) and nothing seems to resolve the issue.

plus my internet is normal and i use different networks since i go to varsity.

i also reduced the quality of streaming and downloading.

despite the effort, the problem still persist.

What's even more weird was the issue didn't occur on my other playlists(Daily mixes, hip-hop mixes, RNB mixes, any other mixes), and also didn't occur much on the playlists i created. its only my liked songs that's the problem.

and what's even more weird is this problem didn't occur on my pc (windows). when i play songs on the liked song playlist on my pc, it works smoothly, responds normally.

long story short, songs on my liked playlists responded normally on my pc but takes a long time to respond on my phone.

i have over 7000 songs in my liked playlists since i like music and i just cant let this go.

so my last resort is to post this so you can tell me how to resolve this issue because i tried following instructions and it doesn't help. it's a frustrating experience. i need help.

please respond as soon as you finished reading.

thank you

kind regards