Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We are launching a new feature that will allow Spotify users to vote for the winners of idol shows directly on the app. We are starting with Thailand Music Countdown.
Make sure you're on the latest version of the mobile app to see the latest functionality.
We’ve answered some of the most common questions on the topic below to help you fully enjoy the experience!
What is the Thailand Music Countdown “T-Pop Now Hottest of the Month” contest?
Where do I vote for the T-Pop Now Hottest of the Month?
How do I find the official Thailand Music Countdown playlist?
When does voting open and close for the “T-Pop Now Hottest of the Month”?
How many votes do Free and Premium users receive?
How frequently can I vote?
How will I find out who won the “T-Pop Now Hottest of the Month” contest?
Where can I find the number of daily votes I have left?
Can I check back who I voted for?
Can I change my vote later?
Does my vote impact my Wrapped results?
Who can vote? Can I vote if I am not a user of Spotify?
Do I need to use the Spotify app to vote?