Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello Community,
Latently, I am facing issues with Spotify app connecting to my Sonos speakers: when I am playing a song in Spotify app and I am hitting connect to connect to speakers, I am getting the message connecting but the song is still playing on the phone speakers and not on Sonos speakers. After a time, the app is cutting the Sonos connecting process and default the Sonos App on playing Sonos Radio. Strange fact: this is happening only on Spotify app (if I am using Sonos preferred Spotify service I have full functionality). Does anyone have some ideas?