Plan

Free/Premium

Country

USA

Device

iPod Touch 7th Generation

Operating System

(iOS 15.8.3)

My Question or Issue

Please don't judge, but I keep an iPod Touch because I am an artist and I have too many photos, videos, and music, plus audiobooks and podcasts to have everything on one device.  (I know the iPods are done, but I will use for as long as I am able).

Anyway, I only use Spotify for my podcasts because I can download in the free version and make playlists of my favorites to refer back to.  Yesterday, the app was working, but today I tried to open it to check on new episodes and as soon as the app opens, it crashes and shuts down.  I have already tried:

1. Rebooted my device multiple times

2. Deleted the app multiple times (and rebooting before reinstalling), but it isn't deleting the data because when I reinstall and open, my account and my podcasts are all there (for the two seconds I can see the home screen).

3. Changed my Spotify password on another devise to see if I could get it to let me in before it crashes but it didn't work.

4. Looked for way to clear the cache or data just for Spotify, but the option isn't available for this app

This isn't the first issue I have had with Spotify.  The last time (different issue) I tried Spotify's customer service it was SIX hours and NINE reps (because they kept passing me off and two of them didn't know how the app worked) only to be told that they needed to completely cancel my account and I had to start from scratch.  I do not have the bandwidth for that right now.

I am at my wits end and can go back to using Apple for podcasts, but cannot create playlists there, which is also annoying. 

Any help would be greatly appreciated!