Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the phone normally switches from 3G to 4G and vice versa. Yesterday it stopped 4 times while running 11km. Not good 🙂

I have to skip to another song to get started again. 

Feeling bitter since the latest app is for those who do not pay for Spotify. I've been a Premium member for years, and now this thing does not work properly. Please fix!!

Who Me Too'd this topic