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Who Me Too'd this topic

Audio Effects Issue

Seriously, what's going on with the audio effects issue on Samsung devices? How long is this going to continue without any meaningful response or attempt at resolution from Spotify? This has been going on for several months so although I am paying for a "premium" service, it sure doesn't feel like it any more. The Audio Effects made a huge difference so it is incredibly frustrating to have the option apparently still available, but nonfunctional. It stares me in the face and taunts me every time I open the app on my phone.

I know there have been several threads addressing this topic, but I can't recall seeing one response or post from anyone affiliated with Spotify. It would at the very least be reassuring to know that Spotify acknowledges the problem. And it would make me feel a whole lot better about giving Spotify my money every month if I knew that they were concerned about making sure their Premium members can actually use all the features of the service.

Feeling a little neglected...
Who Me Too'd this topic