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For some reason, some of the songs on my playlists are getting grayed out and unplayable, like "A Simple Idea" and "Everything Is Awesome"(the one by Joli). I also was browsing albums where I wanted the play a song, I got an error code, I clicked back, went back to the same album, and the entire album was grayed out.
What's going on? Why are songs getting removed?
Solved! Go to Solution.