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Who Me Too'd this topic

Im paying for Premium but my Account does not get the Premium features

Hello,

 

I have an active Premium Subscription since 2012 but now it does not work anymore. When I look at my receipts page my last payment is also missing, but my Bank account shows that I did pay.

 

My Account says that I have an active subscription and that my Subscription will change to Spotify Premium on 2014-03-10 which is when my next payment will be made.

 

I have already tried to reinstall the client which did not fix my issue.

 

I have also contacted the customer support directly but they said that I should make a post here.

 

I hope that someone here may know how to  fix this.

 

Thank you for your time.

Who Me Too'd this topic