Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I, as I always have, update my Spotify app on my iPod with regularity. And while the new Spotify is nice to look at, it is incredibly slow.
The baseline is still the same, the only change is the UPDATE.
I press buttons (next song, setting, playlist, star, radio, etc.) and nothing happens. If it doesn't crash within a few seconds, the app will finally catch up and do what I want it to do. I don't know what happened, or how this could possibly be better, but this update makes this gift from the Music Gods completely useless and utterly frustrating to use.
Yes, I unistalled it from my iPod. Reinstalled it, waited for all my music to re-sync, etc... nada. Still the same problems.
Spotify techs, please tell me what I need to do to fix this. And if I cannot do anything, please tell me what you are doing to fix this. I would rather have the "old" Spotify back. This is ridiculous. SMH!
Can I have my $10 back for this month?