Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I'll make this fast Spotify...
I've been with you for years and this is the WORST update you have ever released. The app is now unusably slow, lags constantly, and crashes.
It feels like I am using that garbage app Rhapsody by RealNetworks. Do you know what happened to Real Networks when they kept releasing junk, like you are releasing now? Think about it, but it wasn't good.
In this day and age there is no excuse for releasing such buggy and unusable software with the tools and testing environments that exist.
So, that being said you have until May 15th, 2014 to release a fix for this mess, or I'm cancelling. I encourage other users to do the same. 35 days is more than enough time to figure out what broke, and fix it. (Source: I'm a software engineer.)
-Syntax
PS If you ever pull this crap again and release this much of a broken update, we are done for good and I'll go back to just buying my music from Apple.