Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I don't understand how to use the1 latest version of spotify.
When I add tracks to my 'Starred' Playlist which is meant to be available offline the tracks are not downloaded to my iphone. I am greeted with a message that says 'Track Only Available Online - This track is not synced and not available offline. Connect to a network and try again'.
Does that mean that we can no longer add songs to offline playlists? If so I'm going to cancel my (premium) membership ASAP.
Solved! Go to Solution.