Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

New iPhone update is rubbish!!!

Change your hideous iPhone app back to the way it was before April 2014 or I will cancel my premium membership. The new user interface looks absolutely horrible. Albums play on shuffle, even when it is not selected. Songs take 15-20 seconds to load and skip/stutter. I have blazing fast internet and never had these issues before this newest update. $9.99 a month plus tax for this garbage? This is absolutely ridiculous. You NEED to listen to your customers. You people should have given us the option to choose a change this radical instead of forcing it upon us. I will be moving on to Beats Music of Rdio instead of your service. Don't be the next Netflix. Do the right thing!!!
Who Me Too'd this topic