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I went from an iPhone to an Android about 2 weeks ago, and have been thinking of going back due to this problem, only to find that it is a Spotify problem.
I have now tried 4 different sat nav applications, and the problem was still there with all of them. As all of my music was on Spotify I always tried playing music from Spotify and never though about using the built in music player.
Unless there is a fix for this already, or one due over the next few weeks, I will have to cancel my subscription.
The problem I am facing is, if I am playing music and a sat nav app, the volume for voice commands seems to become lowered by Spotify, to the extend that you cannot hear anything. You can turn the volume up whilst it's talking, but it is then turned back down by the time the next set of instructions (immagine having to drive and pressing the volume every few seconds)
I have found an app, that will not allow apps to alter volumes, but this means having the music the same volume as the sat nav instructions, which could get tricky.
This problem is however not there when using the 'Music' app.
Using unrooted Samsung S4 KitKat 4.4
Thanks