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Who Me Too'd this topic

Spotify Premium not longer working, but i paid...

Hi there,

ive got a big problem...

I ve got spotify since 1,5 year now and never had issues, but this morning suddenly my iphone and my ipad both told me, that i should upgrade to premium, an also deleted my offline playlists, which have gotten quite big in the last months...

However, I checked my Bankaccount, and I paid at the beginning of the month, what ive been doing since I upgraded 1,5 year ago...

I tried reinstalling, rebooting etc. but nothing worked.... What can I do?!

Need help urgently 

Who Me Too'd this topic