Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

How can I remove a device from Connect?

I have three devices listed under "Show Available Devices" section on my phone:

 

-SM-N9005 (This device)

-SM-P600 (Unavailable for playback)

-SM-P600

 

How can I get rid of the duplicate SM-P600 tablet that is always listed as unavailable (under listing for available deiveces)? My desktop client does not list the unavailable one.

 

I suppose the strange duplicate device could be behind my playback problems that started when Connect was introduced. Frequently when I start playback on my tablet, it plays the song for half a second before pausing again. I must switch the playback in my phone to SM-N9005 (This device), restart the song and then while playing transfer it to SM-P600. This fixes the problem for some time.

Who Me Too'd this topic