Hi,

I am nearly at my wits end.  I am a Premium user and never had any issues until the latest update.  I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone.  I consider myself tech savvy but for the life of me cannot get rid of the shuffle play on my tablet or phone despite the fact that I am a Premium user.

I have tried removing offline devices, logging out and back in, I have double checked my subscription is Premium, I have searched for help, what more do I need to do?  I am extremely frustrated to the point that I want to cancel if this doesn't get fixed.  Furthermore I cannot open on my MacBook because it keeps crashing my system.

Please someone help.