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I realize that this forum is moderated by apologists who insist the problem is never, EVER the fault of Spotify - but here goes.
This is a mobile issue.
Following the latest Droid OS update, Spotify now stops every song (whether in a play list, search result, suggested - makes no difference) after 7 seconds. If you start the song over, it plays - and stops after 7 seconds. Without fail. NO exceptions.
I uninstalled Spotify (only to be reminded that Spotify will continue to collect their money unless I cancel. Thanks.) and re-installed. I logged in through FaceBook (as I have since I initially subscribed in 2012). Only to have Spotify display its home page, then my playlist ("Your Music") page followed immediately by the login page again, advising me I was not logged in. I accessed my account via my laptop to confirm my account was still valid. It is.
I quit. This most definitely is Spotify's problem. Mods, please do not embarass yourselves by suggesting it's not.
I dare you to fix it. You have 4 hours or you lose all five accounts we maintain. There are other, more reliable, more professional, more customer friendly streaming services. (Please tell me that you do not care and I am free to go. That will at least confirm the problem is yours.) Here's what I expect: "You must have connectivity problems." "You have a mobile virus." "Well, the problem is definitely not on our end." "You're free to cancel your subscription." And my all-time favorite - "Are you near a cell tower?"
I hope I am wrong and you actually repair this.
Solved! Go to Solution.