Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015)
==
Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing through Bluetooth or the USB interface in the center console.
Symptom: Music plays and it is possible to switch tracks, but the cover art and track title is "stuck" on the first track played.
This is likely a Spotify issue, since both the built-in iPod music player and WIMP works flawlessly.
Car firmware is the latest available as of 2014-05-24. Spotify version is current as of 2014-05-24.
Phone: Apple iPhone 5S
Car: BMW F10 (2014)