Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello everyone,
here's my problem: I am an android user and until yesterday had no trouble at all listening to music offline on my phone. Then Spotify asked me to get the new version (the app is now called Spotify music) and since then I have not been able to download my playlists to listen to them offline, no matter how many other data I delete or how many times I delete and download the app again, it will always tell me there is not enough space to save my tracks, but my storage space is the same as before I got this new Spotify app. If anyone knows a solution, I would be grateful if they could share it with me.
thank you!
Solved! Go to Solution.